Background:
Mosaik supports refugee learners to access and succeed in higher education. Our Guidance Programme supports refugees to apply for and access university. We want to extend this Programme to support refugee university graduates with key skills and knowledge for post-graduation employment.
We are looking to recruit a consultant learning designer (or team of consultants) to convert our existing materials into a short, interactive online course tailored to transitioning from university to postgraduate employment or further study. The course will cover how to use LinkedIn, CV writing, motivation letters, and interviews. Mosaik already has content on the latter three subjects, which will need to be repurposed for this course. Connectivity, device access, cultural norms (particularly around gender and self-promotion), and varied prior exposure to digital platforms must be considered. The language of instruction will be English.
The role
Design, develop and test a total 8-10 hour learner experience (to place place over 4-6 weeks, including live and asynchronous study) that enables participants to:
- Produce context-appropriate, marketable CVs.
- Draft compelling motivation/cover letters for early-career opportunities
- Prepare for interviews (remote & in-person) through guided practice and feedback
- Build or strengthen a professional digital presence (LinkedIn or low-bandwidth alternatives) and articulate personal stories confidently.
Scope of work & indicative effort – estimated total 28 days
- Learner & context research (4 days):
- Review existing Guidance Programme materials and conduct quick remote interviews / surveys with target learners and other subject-matter experts to capture key contextual considerations for learning design and learner needs.
- Deliverable: concise needs and context brief with refined learning outcomes.
- Learning journey design (2 days):
- Map a 4–6 week course structure (modules, activities, assessments, facilitator touch-points).
- Deliverable: Produce a course map for approval.
- Prototype & user testing (5 days):
- Build one short “prototype” module (e.g., CV essentials).
- Facilitate usability testing with a few learners; capture feedback and iterate.
- Deliverable: tested prototype with feedback captured.
- Full content development (10 days):
- Adapt existing CV, motivation-letter and interview materials;
- Write a new LinkedIn / digital-branding module.
- Create scripts, interactive exercises, downloadable templates.
- Capture and edit case study materials.
- Refine content based on feedback from the Mosaik team.
- Deliverable: For each module: Storyboards for online components, multimedia assets, facilitator notes, slides for use in sessions four complete Rise 360 modules with multimedia assets and facilitator notes.
- Moodle build & quality assurance (5 days):
- Export SCORM/xAPI packages and configure the course shell in Moodle.
- Conduct internal QA for functionality and low-bandwidth access.
- Deliverable: appropriate elements built in Rise 360, course live in Moodle staging site with QA log.
- Pilot launch, revisions & hand-over (2 days):
- Prepare and run a hand-over session for Mosaik staff for delivery.
- Support pilot cohort launch with final revisions and planning.
- Attend reflection and learning sessions after delivery.
- Deliverables: finalised course package, handover session and notes.
Required profile
- Demonstrated instructional / learning design experience (≥5 years) with online or blended employability, career-readiness, or skills-to-work programmes.
- Ability to translate content into structured, outcome-aligned learning journeys.
- Hands-on proficiency building interactive modules in Articulate Rise 360 (Articulate 360 suite) and implementing / configuring content in Moodle.
- Experience working with refugee, displaced, or otherwise marginalised learners; sensitivity to gender and protection considerations.
- Excellent written English; experience writing for mixed English proficiency cohorts preferred.
- Multimedia micro-content creation (short video, audio, infographics) suitable for low bandwidth.
- Familiarity with safeguarding, data privacy, and ethical storytelling (case studies).
- Competence facilitating short online workshops / live sessions.
- Direct work experience in Kenya is an advantage).
Timeline: Pilot launch in first half of October.
How to apply: Please submit the following in the form below by 31 July 2025:
- Technical proposal (max 2 pages or up to 10 slides) including approach to research, low-bandwidth design, and adaptation of existing materials, a financial proposal quoting daily rate (GBP), availability against the indicative timeline and interview dates (note any constraints), and link sample work – one Rise 360 module one Moodle implementation or equivalent evidence.
- CV / organisational profile highlighting relevant projects; indicate refugee / displacement and East Africa experience, include two referees (clients for comparable projects) with email contacts.
Early application is encouraged as we will shortlist on an ongoing basis. Interviews are anticipated to take place w/c 4 August 2025