Guidance Programme Manager

Today, only 1% of eligible refugees have access to higher education, compared to 36 percent of global youth. This limits their potential to become self reliant, integrate and contribute in their host communities and to help reconstruct their country to make it when they return home.

Mosaik Education designs with the refugee community and leverages technology to support refugees accessing university through skills, guidance and finance programmes.

Mosaik Education is working at the forefront of innovation in refugee education: we are seeking to bring about systemic change that empowers a community of refugees and civil society to shape and lead education through open education models, technology, participatory design and community leadership.

The role

We are looking for an exceptionally talented and highly motivated candidate to join our growing team to manage our Guidance Programme in Jordan and Lebanon. Mosaik’s Guidance Programme aims to support refugees to gain the skills and knowledge necessary to evaluate and access higher education opportunities, all of which are delivered in close cooperation with local community organisations and refugee-led student groups.

The successful candidate will manage a small team of staff and volunteers in Lebanon and Jordan, working closely with members of the refugee community. You will join a diverse, ambitious and talented team working to improve education opportunities to rapidly progress by taking on leadership responsibilities, as the organisation seeks to broaden its senior management. Mosaik Education is also partnering and being advised by some of the world’s leading education professionals, researchers and innovators, who will also become part of your team and mentors in your professional development.

Your work

  • Overseeing the expansion of Guidance Programme activities in Lebanon and Jordan, including the establishing and leading a team of staff and volunteers to deliver activities
  • Working with local community organisation partners on planning, activity tracking, risk management, monitoring and evaluation
  • Supporting the development of relations with key local stakeholders, including civil society organisations and international agencies in countries of operation
  • Collaborating with team members to develop and maintain content and tools to support the implementation of Guidance Programme activities
  • Collaborating with the Monitoring Evaluation & Learning Coordinator to coordinate collection of baseline and endline data
  • Contributing to narrative reporting for key donors
  • Working with team members to plan future programme priorities and feed into the development of strategy

About you

  • A Master’s or higher degree in a relevant discipline such as international development or international education
  • Experience of education programming in for refugees/marginalised communities in a development/ humanitarian context. Knowledge of the challenges facing refugees in accessing higher education a significant advantage
  • An excellent track record in programme / project management and delivery
  • Proven ability to deliver work independently, using your own initiative to adapt and problem solve with limited resources
  • Experience managing small teams to deliver; experience of volunteer management a significant advantage
  • Experience analysing, collating and reviewing data for evaluation and learning purposes in the international development/humanitarian sectors an advantage
  • Confident working collaboratively with a remote team
  • Experience working in the Middle East
  • Working level fluency in Arabic (Levantine) a significant advantage
  • Experience using participatory or human centred design tools a significant advantage


based in Lebanon or Jordan, with regular travel between the two countries Jordan/Lebanon (depending on base).


£26,000 - £28000 p/a, depending on experience; start March-April 2019; 12 months contract, with potential for extension.

Get in touch

Please send a CV and covering letter to by Thursday 14 February.